The Art and Science of Customer Experience (e-book)

Front cover of The Art and Science of Customer Experience - book by Bluestone PIM

Customer experience is the new black. It builds customer loyalty and drives profits for your business. Yes, product design, price, and other factors are extremely important, but it is the customer experience that makes a sale. The challenge is, these days creating memorable experiences is harder, as many transactions occur without human interaction. In online sales, you… Read more

7 Simple Ways to Improve E-commerce Customer Experience

Customer experience - metaphor of a progress towards perfect CX

Today, it’s really easy to set up an online shop and become part of the rapidly growing e-commerce industry. But, being a successful e-retailer often depends on having a good product or service and providing customers with great shopping experiences in every channel they prefer to use. Read more