The Art and Science of Customer Experience (e-book)

Front cover of The Art and Science of Customer Experience - book by Bluestone PIM

Customer experience is the new black. It builds customer loyalty and helps you drive sales for your online business. Yes, product design, price, and other factors are extremely important, but it is the customer experience that makes a sale. The challenge is, these days creating memorable experiences is harder, as many transactions occur without human interaction. In… Read more

Inside a Customer-First Company

Complexity of PIM and PXM system

Improving team communication can make a real impact on your customers' happiness. Here are a few actionable tips to practice customer-first mindset in your business. Read more