Inside a Customer-First Company

Creating a 5-star customer experience

Improving team communication can make a real impact on your customers' happiness. Here are a few actionable tips to practice customer-first mindset in your business. Read more

What does a PIM solution cost?

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It's time to address the elephant in the room. We want to answer a recurring question asked across countries, industries or job titles, namely - 'What does a PIM solution cost?' Find out below. Read more

The Ultimate Cheat Sheet on Omnichannel

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Omnichannel, understood as providing customers with a consistent sales experience, is one of the major e-commerce trends in 2018. But how to create successful omnichannel strategy? And how to use excellent product experience to deliver more revenue? Read the full article to get the answers to all your questions.… Read more

Choosing between Omnichannel and Multichannel

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Today, people are shopping where they find it most convenient and therefore, it’s increasingly important for brands and retailers to create excellent customer experience across offline and online channels. This is why they need to implement Omnichannel consistency and multichannel marketing. Yes, both of them.… Read more