Tag: customer experience

A vector graphics with a person deliberating

When should I implement a PIM solution?

“Do I really need PIM when I already have an ERP system?”. “When should I consider implementing a PIM solution in my company?”. These are the most commonly asked questions we get from our prospects. We decided to answer these questions in an honest and transparent way. Truth is, not every e-commerce business needs a… Read more

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Choosing between Omnichannel and Multichannel

Today, people are shopping where they find it most convenient and therefore, it’s increasingly important for brands and retailers to create excellent customer experience across offline and online channels. This is why they need to implement Omnichannel consistency and multichannel marketing. Yes, both of them.… Read more

A vector graphic showing a mobile device with floating boxes showing users, ratings and reviews

[Infographic] What your customers (rightly) take for granted

Infographic about customer experience and omnichannel marketing. Read more

A vector graphic of a mobile device with floating boxes containing user reviews and rating

What your customers (rightly) take for granted

Your customers can become your brand's advocates. Simply provide them with an outstanding customer experience. Find out what you can (and should) do to get going. Read more