The Art and Science of Customer Experience (e-book)

Front cover of The Art and Science of Customer Experience - book by Bluestone PIM

Customer experience is the new black. It builds customer loyalty and drives profits for your business. Yes, product design, price, and other factors are extremely important, but it is the customer experience that makes a sale. The challenge is, these days creating memorable experiences is harder, as many transactions occur without human interaction. In online sales, you… Read more