Inside a Customer-First Company

Creating a 5-star customer experience

Improving team communication can make a real impact on your customers' happiness. Here are a few actionable tips to practice customer-first mindset in your business. Read more

Getting product content ready for sales

A showcase of a black leather shoe placed on a wooden stand in a commerce surrounding

Long waiting lines for new products are not good for business. Is missing product content delaying your product launches? Photos, descriptions, even tags, all take time to create. What can you do to get your new products out the door faster?… Read more

Omnichannel sales: Meet your customers where they are

A view from behind a window of a young woman with a mobile device

People are shopping where they find it most convenient. With plenty of options for discovering, researching and buying new products in the digital world, it is increasingly important to deliver a smooth shopping experience. So what exactly is omnichannel sales – and how does it help you meet your customers where they are?… Read more

Is your online sales strategy Customer First?

A close-up on a person's hand using a touchscreen device

Online sales thrive on self service, but they don’t have to be any less personal than offline sales. Even without face-to-face interaction, there are effective ways to show your customers that you care about their needs. What does it take for an online business to be customer first?… Read more