The Art and Science of Customer Experience (e-book)

Front cover of The Art and Science of Customer Experience - book by Bluestone PIM

Customer experience is the new black. It builds customer loyalty and drives profits for your business. Yes, product design, price, and other factors are extremely important, but it is the customer experience that makes a sale. The challenge is, these days creating memorable experiences is harder, as many transactions occur without human interaction. In online sales, you… Read more

Inside a Customer-First Company

Complexity of PIM and PXM system

Improving team communication can make a real impact on your customers' happiness. Here are a few actionable tips to practice customer-first mindset in your business. Read more

Getting product content ready for sales

Long waiting lines for new products are not good for business. Is missing product content delaying your product launches? Photos, descriptions, even tags, all take time to create. What can you do to get your new products out the door faster?… Read more